Welcome to The Sugar Vault's FAQ section! Here are answers to some common queries to make your experience sweeter and smoother. 

1. What is freeze drying, and how does it preserve candies? Freeze drying is a process that removes moisture from food while preserving it's original taste and texture. Our candies undergo this process, ensuring they retain their flavors and crunchiness.

2. Are freeze dried candies different from regular candies? Yes, freeze dried candies offer a unique experience. They maintain the taste of the original candy but with a crispy texture, creating a delightful snacking experience. 

3. How should I store freeze dried candies? To maintain freshness, store our freeze dried candies in a cool, dry place away from direct sunlight. Sealing them in an airtight container or resealable bag is recommended. 

4. Are your products suitable for individuals with allergies? We prioritize transparency regarding allergens. While many of our products may not contain common allergens, please check the product descriptions for specific details. If you have any concerns, feel free to reach out to our customer support team.

5. Can I use freeze dried candies in recipes or as toppings? Absolutely! Our freeze dried candies are versatile. They can be crushed and used as toppings for desserts, drinks, added to baking recipes or enjoyed on their own as a flavorful snack.

6. Do you offer international shipping? Currently, we primarily ship withing the United States. However, we are working on expanding our reach. Please check our shipping policy or contact our support team for specific inquiries.

7. How can I get in touch with your customer support? For any queries, feedback or assistance, our dedicated customer support team is here to help! You can reach us through (CONTACT US FORM) and we'll be delighted to assist you.

If you have any additional questions or need further assistance, please don't hesitate to contact us. We're here to make your experience with The Sugar Vault as delightful as possible!